How do I ensure customers understand the importance of paying my invoices on time?
Customers juggle cash flow requirements on a frequent basis monthly, weekly or sometimes daily.
When cash flow becomes tight, some of your customers may choose whether they pay you and other creditors based on what effect non payment will have on them and their business.
Ensuring you have a robust process to follow up on overdue invoices is important, however, it is far more
important to adhere to the process. Far too often, we work with clients who have good processes but due to a variety of reasons, they don’t stick to them.
By having an effective debt collection agency to assist managing late paying customers as part of your credit management process is encouraged as it enables you to focus on what you do best. It also ensures your customers understand that you place importance on being paid.